If you use Google Photos then you would have seen the notifications it sends each day in the morning called memories. These memories bring up old pictures or events from a Wednesday five years ago. While it is meant to jog up your memories, it can often bring up memories of a deceased person or an ex.
Whether you want to see that photo or not, the internet will never forget, similar to how Facebook will never forget to remind you to send birthday wishes to a dead person. While our digital world is more connected than before, it has a lot of cracks including lack of sensitivity.
For the immediate family of a deceased person, the challenge often is to close all of their social accounts, subscriptions, bank accounts, insurance, et cetera. It often supersedes the process of grieving and can be tedious. Rotterdam-based Dutch scaleup Closure wants to not only simplify this process for heirs, but also unburden organisations that need to be informed by heirs when finalising the digital legacy of a deceased person.
Automation to eliminate burden of digital legacy
We live in a subscription economy where an average person in Europe has at least four subscriptions and that number jumps to between 8 and 12 subscriptions in the Nordics. All these subscriptions are left behind along with traditional contracts, bank accounts, insurances, utilities, telecom, charity, sport clubs, and magazines when a person passes away.